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01226 299900 / 01274 737322 / 01423 321246
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*** COVID 19 UPDATE - 21st May 2020 ***
We would like to take this opportunity to thank all of our loyal clients for their messages of support, best wishes and understanding during this ever evolving situation. As much as we would like to use this opportunity to promote our upcoming trips at this moment in time we, like yourselves are still awaiting the official Government guidance on "non-essential travel"; rest assured as soon as they say we are able to travel, we will publish our plans. We understand that many of you want to start enjoying days out again, but for now we must do all we can to ensure you're safety as well as that of our drivers.
Many of you will be wondering how it will be possible to socially distance on a coach, the truth is we too are wondering the same - with the current 2metre rule our trips would need to operate with a capacity closer to 11 passengers rather than the full 53 we are used too; this presents a challenge but I am sure it is one we will come to work on together over the coming months, and if need be the coming years; this "new normal" we are sure when safe will present "new opportunities", and when they arrive we will be here to take you too them in the friendly, professional and affordable way we have always done.
As for any of our passengers who were booked onto holidays due to depart between the 22nd March & 30th June you will have now, if requested received a full cash refund including deposit, there are still a few people we have not yet heard from so if you were booked on a holiday with ourselves and it was cancelled please call us on 01226 299900 we are available Monday - Friday 10:00 to 15:00; please do not come to either of the Travel Centre's, they remain temporarily closed.
For passengers booked on day trips you will have received a full refund credit note for the full value of the trip in the post at the end of last month, there is no expiry date on the credit note and this can be used against any future booking; as a good will gesture all clients who have been affected by a day trip cancellation will receive a 15% loyalty credit which will be allocate to your account and will be available to use when booking your new trip(s).
We will be monitoring the situation and will provide further updates in the coming weeks. Please also note that if you are booked onto a trip that is due to depart in July or August we are not at this stage collecting balance payments, we would also understand if you did not wish to travel and for holidays a full refund, including deposit is available - or you are welcome to leave your monies in credit for a future trip; Day Trip cancellations will receive a full credit note to be used against future trips, however if you choose to cancel we will not allocate the 15% as above (we like to give you the choice and do not want you to feel obligated to have to travel).
Once again, thank you. Stay Safe and we will see you soon.
The Entire "Family" @ Globe Holidays
Scott, Paul, Nicki, Shane, Paul W, Matthew, Mandy, Di, Elaine, Alex, Rob, Michael, James, Jayne, Andrew A, Darren S, David M, Simon, Adrian, Martin, Billy, Chris, Steve, Alan, Andy W, Dave A, Darren A, Colin, Ian, Kevin, Nick, Tony, Gary, Pat & Norma