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01226 299900 / 01274 737322 / 01423 321246
Our lines are open 9am to 5pm Monday to Friday and 9am to 3pm Saturdays
*** Wednesday 8th July 2020 - Important Update ***
Following the release of recent government guidelines we are delighted to now be able to look towards restarting our day excursion and holiday programme, although many operators have already started we were more comfortable in waiting an additional month before we started moving, many of your favourite destinations are adjusting to "the new normal" so to allow the locals of said destinations time to enjoy their area we wanted wait a little longer before descending on their beaches and markets.
Our day trips will be available very shortly, but prior to release we wanted to update you on what to expect. When we return to the road on the 10th August you will all be asked to follow some simple guidelines, these have been introduced to protect our staff, passengers and anyone else that we may come into contact with as we carry out our excursions. Here at Globe we are committed to proactively reducing the spread of any virus and maintain the health of our staff and passengers, to help do this we will be carrying out additional measures as well as asking you and your fellow travellers to follow the below guidance to help maintain the hygiene levels that we currently have in place to reduce the spread of any virus.
Our current enhanced cleaning procedure includes cleaning of all floors and seats, cleaning of all glass surfaces, mopping with disinfectant of all floor surfaces, disinfectant wiping of dash areas, driver controls and handles. It also includes cleaning all handrails, hand grabs, seat belt buckles and armrests; in addition to this each vehicle undergoes a process of anti-viral fogging between every excursion and tour.
The primary concern on board coaches is that of social distancing; passengers should keep their distance please from people outside their household / social bubble; we and the government recognise that this is not always possible therefore the primary objective is not to be too close to people for more than a short amount of time, it is accepted that when around another person the biggest risk of infection is people in close 'face to face' positions.
We can provide assurance and mitigation of these concerns; our normal front facing seating arrangements avoids 'face to face' proximity and the physical barrier of the high backed seats, plus the use of face coverings or masks will all help to ensure maximum mitigation of the dangers to provide you with the maximum safety as we all adapt to this new normal.
All of our vehicles will also be operating at a "significantly reduced" capacity; closer to 50% however where we have larger "groups" or "families" this will allow for slightly more passengers on the coach.
To manage the number of passengers congregating at once where we have more than one trip departing to a destination we will be staggering the departure times; please pay attention to your ticket at time of booking - we kindly ask you to arrive no more than 5 minutes before your time of departure; You will be asked to board just a few minutes before your departure time, in order to minimise the time that passengers spend on the coach once boarded. Please try to maintain 1 metre social distancing wherever possible, as you gather and when approaching and speaking with our driver.
Upon embarkation of the coach you will be subject to a temperature check prior to boarding. It is generally accepted that 36.1C (97F) to 37.2C (99F) is the normal range for our bodies. Passengers who present themselves for travel with a high temperature will be requested not to travel, for the benefit of other passengers - and will receive a full refund from us.
A face covering will be mandatory when boarding, and during your journey, for your own comfort we advise that you provide your own face covering for the journey; if for medical reasons you are except from wearing a face covering you must notify us at the point of booking, you will be asked to complete a form prior to departure confirming the exception.
The entrance/exit on the offside of the coach may also be used for boarding and disembarking where it is safe to do so.
Our driver will wear protective gloves and will have anti-bacterial gel available. You will be requested to sanitise your hands prior to boarding. Again, please ensure you observe social distancing while waiting to board. Your seat number may change because ideally passengers will be seated on alternate seats on each row wherever possible. Please also note that the toilet on board the coach will only be available in emergency situations however, rest assured that on longer journeys extra comfort stops will be in place.
Unfortunately the double seat behind the driver will not be available for use, please do not sit here. All of our seating plans are in place to maximise the capacity whilst maintaining social distancing, on occasions due to the capacity larger parties may not always be able to sit together (unless from the same household).
As part of our driver's safety briefing he will advise that upon arrival at the destination he will be exiting first and that once he has left the vehicle then all passengers may safely disembark, starting from the front - please continue to observe social distancing while you are waiting to disembark. Obviously, he will maintain a helpful presence but will also observe self-distancing requirements. During your visit our driver will clean all touch points on the coach.
During your visit and prior to returning to the coach for the return journey, please wash your hands and also when boarding the coach - observe social distancing and use the hand gel that is supplied on board.
We look forward to welcoming you back on board with us.
The Entire "Family" @ Globe Holidays
Scott, Paul, Nicki, Shane, Paul W, Matthew, Mandy, Di, Elaine, Alex, Rob, Michael, James, Jayne, Andrew A, Darren S, David M, Simon, Adrian, Martin, Billy, Chris, Steve, Alan, Liam, Andy W, Dave A, Darren A, Colin, Ian, Kevin, Nick, Tony, Gary, Pat & Norma